Carol Smallwood received her MLS from Western Michigan University and her MA in history from Eastern Michigan University. She is the author or editor of numerous books for Scarecrow, McFarland, Libraries Unlimited, Pudding House Publications, Peter Lang, and others. Some other credits include The Writer's Chronicle, Journal of Formal Poetry, Detroit News, Instructor, English Journal, and Michigan Feminist Studies. Her novel, Lily's Odyssey, appeared in 2010; she coedited the anthology Contemporary American Women: Our Defining Passages (2009), and she has a short story in Best New Writing 2010. A 2009 National Federation of State Poetry Societies Award Winner and a finalist for the 2009 Eric Hoffer Award for prose, she has experience in school, public, and special libraries and has served as a library consultant. Smallwood appears in Contemporary Authors, Who's Who in America, and is a member of the American Library Association. She received the Albert Nelson Marquis Lifetime Achievement Award in 2019.
Samples
- Description
- Table of Contents
- About the Author
- Reviews
There's no shortage of library management books out there—but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? Library Management Tips that Work does exactly that, addressing dozens of such issues facing library managers, including
- How to create a job manual, and keep staff accountable
- Keeping your library board in the loop
- Using numbers to make your case
- Dealing with unreturned library materials
- Methods for managing multiple libraries with one FTE librarian
- Retaining services despite budget cuts and staff shortages
- Public relations on a shoestring
Written by contributors from across the field, this eclectic guide offers best practices suitable for managers in all types of libraries.
Preface
Part I The Manager Role
1. Beating the Clock: Adaptive Time Management in a Fluid Environment
2. Creating Manuals for Job Duties
3. How to Manage Serving Students of Generational Poverty
4. How to Protect Your Library from Employment Discrimination Claims
5. Managing Emergencies: What to Do When Basic or Big Disasters Strike
6. Creating a Staff Accountability System
7. Planning Ahead: Time Management in Defining Goals
8. Transforming an Off-Campus Library from Empty Space to Award Winner in One Year
9. When You're Not (Exactly) the Boss: How to Manage Effectively in a "Coordinator" Role
10. Communication and Staff Awareness in the Branch Library
Part II Running a Library
11. ASSURE-ing Your Collection
12. Billy Club: A Model for Dealing with Unreturned Library Materials
13. Collaboration for Library Collection Acquisition
14. Community Partnerships: The Key to Providing Programs in a Recession
15. CVL Leads: Mentorship and Leadership
16. How to Manage a Student-Centric Library Service for Nontraditional Users
17. Managing Overnight
18. Managing More Than One School Library with One FTE Librarian
19. Management Tips for Merging Multiple Service Points
20. SuperStarz: An Experience in Grant Project Management
21. Utilizing Retired Individuals as Volunteers
22. Weeding as Affective Response, or "I Just Can't Throw This Out!"
Part III Information Technology
23. Facebook for Student Assistants
24. Improving Communication with Blogs
25. Improving Productivity with Google Apps
26. Partnering with Information Technology at the Reference Desk: A Model for Success
27. Putting Missing Pieces from the Collection Together with SharePoint
28. Real-Life Management Using Virtual Tools
29. Session Control Software for Community Users in an Academic Library
30. To Friend or Not to Friend: The Facebook Question
31. Why a Wiki? How Wikis Help Get Work Done
Part IV Staff
32. Millennials, Gen-X, Gen-Y, and Boomers, Oh My! Managing Multiple Generations in the Library
33. Hiring and Training Graduate Assistants for the Academic Library
34. Managing for Emergencies: What to Do before, during, and after Disaster
35. Managing Librarians and Staff with Young Children
36. Mentoring Graduate Assistants in the Academic Library
37. New Employee Orientation
38. Discrimination in Employment: An Overview for Library Managers
39. Obtaining Compliance from Underperforming Employees: Talking It Through
40. Planning for Change: Ensuring Staff Commitment
41. Shadow and Learn: Knowing Your Staff
42. Staff Shortages
Part V Public Relations
43. No Surprises: Keeping Your Board in the Loop
44. Board Meetings That Work
45. Library Partners: Cooperating with Other Nonprofits
46. Portraits in a Small Town: Balancing Access and Privacy with a Local History Photography Collection
47. Using Numbers to Make Your Case
48. Staying in the Game: Public Relations on a Shoestring
Index
"An insightful compilation of essays from many librarians ... a core addition to any library science reference collection."
--Midwest Book Review
"This book offers a wealth of information for any informational professional, management or otherwise ... Librarians should familiarize themselves with the subjects covered in this book, and then keep the title close at hand for when those issues arise."
--VOYA
"Managers looking for ways to improve communication and staffing techniques will find plenty to choose from in this collection of practical and pragmatic management tips."
--Public Libraries