Catherine Hakala-Ausperk is an author, speaker, and trainer with over 35 years’ library experience in everything from direct customer service to library management and administration. She is an Adjunct Instructor at the iSchool at Kent State and also teaches for the American Library Association’s Certified Public Library Administrator (CPLA) Program, The Public Library Association, ALA’s eLearning Solutions, the Urban Library Council, InfoPeople, and multiple other organizations. An active speaker, planner, and trainer in libraries across the country, she is the author of seven books: Be a Great Boss: One Year to Success (ALA, 2011); Build a Great Team: One Year to Success (ALA, 2013); Renew Yourself: A Six-Step Plan for More Meaningful Work (ALA, 2017); and a unique series of Leadership Planners, including Future-Proof Your Team; Win ‘Em Over; Dynamic Discipline; and Hot Ticket Meetings. Catherine’s passion is for supporting, coaching, and developing great libraries, successful teams, and – especially – strong and effective leaders. You can check out her clients and projects on her website or follow her on Facebook at https://www.facebook.com/librariesthrive. Catherine’s full resume is available at https://standardresume.co/CatherineHakala-Ausperk.
- Table of Contents
- About the Author
No matter how talented a leader you are, there are often barriers in your way caused by a lack of trust or respect, or most likely an absence of confidence. This installment of management coach Hakala-Ausperk’s Leadership Planners series tackles a crucial issue: how to effectively supervise employees who might be older or more experienced than you are, or even longtime peers who are suddenly under your authority after an internal promotion. It might seem like a tall order to confidently demonstrate your skills and abilities to such a team. But all you really have to do is win ‘em over. This planner will help you examine the reasons, the implications, the challenges, and the solutions that confidence — or a lack thereof — can cause. And, using exercises, worksheets, and prompts, it will guide you in
- establishing yourself in ways that will win the confidence of rookies, experts, and bosses alike;
- working well with more experienced members of your team;
- supervising friends and peers effectively;
- winning and losing graciously;
- learning from your mistakes; and
- confidently putting your own plan into action.
By cultivating confidence, you’ll be primed to build respectful and professional relationships with every member of your team. This planner from Hakala-Ausperk shows the way to do it.
Win ’Em Over
Plan to Establish Yourself
Plan to Work Well with the More Experienced
Plan to Supervise Friends
Plan to Follow Well
Plan to Contribute
Plan to Win a Few … and Lose a Few
Plan to Make Mistakes, but Not the Big Ones
Plan to Act
"A confidence builder for anyone facing a new job ... In this era when libraries face challenges as never before, it's gratifying to discover a book focused on the development of human resources and recognizes this is one of the library's paramount investments."
— Against the Grain