Catherine Hakala-Ausperk is an author, speaker, and trainer with over 35 years’ library experience in everything from direct customer service to library management and administration. She is an Adjunct Instructor at the iSchool at Kent State and also teaches for the American Library Association’s Certified Public Library Administrator (CPLA) Program, The Public Library Association, ALA’s eLearning Solutions, the Urban Library Council, InfoPeople, and multiple other organizations. An active speaker, planner, and trainer in libraries across the country, she is the author of seven books: Be a Great Boss: One Year to Success (ALA, 2011); Build a Great Team: One Year to Success (ALA, 2013); Renew Yourself: A Six-Step Plan for More Meaningful Work (ALA, 2017); and a unique series of Leadership Planners, including Future-Proof Your Team; Win ‘Em Over; Dynamic Discipline; and Hot Ticket Meetings. Catherine’s passion is for supporting, coaching, and developing great libraries, successful teams, and – especially – strong and effective leaders. You can check out her clients and projects on her website or follow her on Facebook at https://www.facebook.com/librariesthrive. Catherine’s full resume is available at https://standardresume.co/CatherineHakala-Ausperk.
- Table of Contents
- About the Author
You’re a manager, supervisor, and library leader—but you’re still human. And, as social animals, humans tend to shy away from situations that are uncomfortable or even potentially threatening. So it’s no wonder that disciplining employees doesn’t rank high on anyone’s list of favorite job duties. But because negativity can quickly spread, personnel problems cannot be ignored. The good news is that discipline does not have to be a dirty word, and in fact dynamic discipline can go beyond just fixing a problem to making your whole team stronger. Using a combination of readings, exercises, and activities, this planner will guide you through
- understanding why we don’t like to discipline but why it’s so essential;
- the concept of Improvement Discipline (ID) and how you can use it to overcome your reluctance at confronting someone;
- “what if” scenarios that will help you prepare for difficult conversations with employees;
- administering discipline in such a way that it moves beyond censure to positive outcomes; and
- reflecting on the steps you’ve taken and those you plan to take in the future.
This planner will ensure that you discipline well by helping you focus on improvement, not punishment.
Plan to Understand Why We Don’t Discipline
Plan to Understand Why We Must Discipline
Plan to Master the Keys to Improvement Discipline
Plan to Solve What If Scenarios
Plan to Discipline Well