Shipping & Tax Information

Shipping and Handling

Shipping methods and terms and handling costs are currently being updated.  When you order online, you will have the opportunity to choose the shipping method you prefer, although there are restrictions based on availability of tracking.  You also have a choice of shipping method when you order via phone at 800-621-2736, fax at 800-621 -8476, mail to Chicago Distribution Center, Attn: ALA, 11030 S Langley Ave, Chicago, IL 60628 or email to alastore@ala.org

If you have special shipping needs, please call our Customer Service/Contact Center Team at 1-800-621-2736 to place your order.

Sales Tax

ALA collects sales tax on all taxable orders. If you are tax-exempt, please see Tax Exemption section.

Tax Exemption

If you choose to order online, please submit your tax exempt documentation to acctrec@press.uchicago.edu prior to ordering.

If you choose to order via fax to 800-621-8476 or via email to alastore@ala.org or via mail to Chicago Distribution Center, Attn: ALA, 11030 S Langley Ave, Chicago, IL 60628, please include a copy of your tax exemption documentation with your order.