Ordering Information

Payment Options

The ALA Store accepts Visa, MasterCard, and American Express credit cards. Organizations with established ALA accounts in good standing may order through a purchase order number and will be invoiced.

Order Processing

You will receive an email confirmation that your order has been received. Purchase orders and credit card orders will be processed by our order and fulfillment service in the same way as mail, phone, email, or fax orders.

Customer Service and Offline Ordering

Mail your order to: 

Chicago Distribution Center, Attn: ALA 
11030 S Langley Ave
Chicago, IL 60628

Email your order to: alastore@ala.org

Fax your order to: 800-621-8476

Download a fillable PDF order form: ALA Store Order Form

Call toll-free to place your order or for customer service: 

1-800-621-2736 
Monday through Friday, 7:30 am to 4:30 pm, Central Time

Direct TTY: 773-702-7096