Sandra Nelson is a consultant, speaker, trainer, and writer specializing in public library planning and management issues. She has worked in both small and large public libraries and in two state library agencies. She has presented hundreds of training programs and facilitated strategic planning processes in dozens libraries during the past thirty years. She was named Librarian of the Year by the Arizona State Library Association in 1987, received the ASCLA Professional Achievement Award in 1996, and received the Outstanding Alumni Award from the University of North Texas School of Information Science in 1999. She chaired the committee that developed the original Planning for Results: A Public Library Transformation Process (1997). She is the author of Planning fpr Results: A Streamlined Approach (2001) and she is co-author of Creating Policies for Results: From Chaos to Clarity (2003), Wired for the Future: Developing Your Library Technology Plan (1999) and Managing For Results: Effective Resource Allocation for Public Libraries (2000), all published by ALA. She is currently the Senior Editor of the PLA Results series.
- Table of Contents
- About the Author
A classic resource, Planning for Results has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. The NEW Planning for Results continues that tradition in an all-in-one guide that outlines a tested, results-driven planning process—revamped and streamlined to enable libraries to respond quickly to rapidly changing environments. Nelson's brand new approach focuses on the essential steps necessary to draft a forward-looking plan for any public library, regardless of organizational structure or size. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service. The recommended planning time line has been reduced from eight to ten months down to four months in this edition and the previous twenty-three planning tasks have been combined to make twelve. Benefit from improvements to the process based on feedback from librarians around the country as you learn how to:
- Design a planning process, customized to your setting, with the help of Nelson's do's and dont's, in-depth case study, and sample forms.
- Utilize toolkit resources to plan your route, reach consensus, and keep staff informed.
- Use the thirteen workforms to simplify, organize, explain, and implement the process.
Visit the companion website for this book at For Results Series
The Planning Process
Public Library Service Responses
"Nelson covers all the bases without overwhelming the reader with detail… Public librarians new to administration and contemplating planning long- or short-term improvements will find this a wonderful vademecum."
—Catholic Library World
"Although this work is intended for public librarians, there are practical applications for academic librarians."
—Journal of Academic Librarianship
"The presentation is clear and easy to read and follow."
—American Reference Books Annual