Records Management and Information Culture: Tackling the People Problem

Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

ALA Member
$85.50
Price
$95.00
Item Number
978-1-85604-947-4
Published
2014
Publisher
Facet Publishing, UK
Pages
160
Width
6"
Height
9"
Format
Softcover

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  • Description
  • Table of Contents
  • About the authors

This book explores how an understanding of organizational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. It details an innovative framework for analyzing and assessing information culture that can be used to develop recordkeeping practices aligned with the specific characteristics of any workplace. LIS students taking archives and records management courses will benefit from the application of theory into practice, while records management and information management educators will find the ideas and approaches discussed in this book useful to add an information culture perspective to their curricula.


1. Background and context   
        The concept of information culture   
        Underlying theory   
        The information culture assessment framework   
        Why information culture?   
        Summary and conclusions   
        Notes
        References   

2. The value accorded to records  
        Cultural influences   
        Attitudes and behaviours   
        Records management infrastructure   
        IT usage: The EDRMS challenge   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        Note
        References   

3. Information preferences  
        Words or pictures?   
        Sharing information   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        References   

4. Language considerations and regional technological infrastructure  
        Language as a social fact   
        Dealing with your organization’s broader  technological context   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        Note
        References   

5. Information-related competencies  
        The training imperative   
        Information-related competencies   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        References   

6. Awareness of environmental requirements relating to records  
        Researching recordkeeping requirements   
        Other requirements   
        How to do it   
        Organizational policy   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        Notes
        References   

7. Corporate information technology governance  
        Information governance   
        Information architecture   
        Security   
        Cloud computing   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        References   

8. Trust in recordkeeping systems  
        Trust and trustworthiness   
        Audit   
        Mistrust   
        Ethical practice   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        References   

9. Bringing it all together  
        Soft systems methodology   
        The genre approach   
        Assessment techniques   
        Next steps   
        Summary and conclusions   
        Note
        References.
 

Gillian Oliver

Dr. Gillian Oliver is Associate Professor of Information Management at Monash University in Australia. Previously she led teaching and research into archives and records at Victoria University of Wellington and the Open Polytechnic of New Zealand. Her research interests focus on data cultures, including the information cultures of workplaces and issues relating to the continuity of digital information, particularly in development contexts. She is the author of four books and is co-editor-in-chief of the journal Archival Science.

Fiorella Foscarini

Fiorella Foscarini is Associate Professor in the Faculty of Information at the University of Toronto. She holds a PhD in archival science from the University of British Columbia. Before joining academia, she worked as an archivist and a records manager for various institutions, including the European Central Bank and the Province of Bologna. She also taught archival studies at the University of Amsterdam. She currently serves as General Editor of Archivaria.