Raymond Pun is the first year student success librarian at California State University in Fresno. Previously, he was a reference and research services librarian at New York University Shanghai. He has presented widely at conferences such as ALA, SLA, IFLA, and the American Historical Association. His work has appeared in many publications, including The Huffington Post, Library Hi Tech, Reference Services Review, and Library Trends. His professional and research interests include gamification and emerging technologies in libraries, community engagement, data management, and digital scholarship services.