Rachel A. Fleming-May

Rachel A. Fleming-May is an Associate Professor in the School of Information Sciences at the University of Tennessee-Knoxville. Prior to earning her Ph.D. from the University of Alabama in 2008, Fleming-May worked as a public and academic librarian for several years. Her teaching and research interests include academic libraries and librarianship, information sources and services, and library assessment. She has worked on two assessment-related Institute of Museum and Library Services (IMLS)-funded grant programs: Experience Assessment: Building User Experience and Assessment Capabilities in Libraries and Information Centers (UX-A) (co-Principal Investigator), and Value, Outcome, and Return on Investment of Academic Libraries (Lib-Value) (management team member).