Durrant’s guide helps professionals develop the negotiation skills to maximize the value of their online subscriptions. You will learn to assess your organization’s needs; evaluate licensing agreement options; gauge usability and value; prepare for negotiations; develop vendor communication skills; understand contracts; share outcomes with staff and users; and more. Both novice and experienced librarians will benefit from this book's practical advice and clear instruction.
"A copy should be on the shelf of anyone involved in this potentially difficult and time consuming process to encourage the confidence to attain the best possible deal for their organisation."
— Managing Information
"As both an introductory text for the negotiation novice and for professionals working in small teams, (who do not have the support of colleagues), the book will be invaluable."
— Legal Information Management