Digital Consumers: Re-Shaping the Information Professions

Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

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$115.00
ALA Member: 
$ 103.50
Item Number: 
978-1-85604-651-0
Publisher: 
Facet Publishing, UK
Pages: 
256
Width: 
6"
Height: 
9"
  • Description
  • Table of Contents
  • Reviews

With the rise of so much freely available online content, librarians increasingly find that their libraries are no longer the first destination for information, or even a major part of the search. How can librarians and libraries survive the change? What skills do they need? In this handy guide, an international team of contributors discusses this new era of easy access and massive information choice, how it creates challenges for information professionals, and what they must do about it. No information professional or student can afford not to read this important book.


1. The digital consumer: an introduction and philosophy - David Nicholas, Ian Rowlands, Richard Withey and Tom Dobrowolski 
2. The digital information marketplace and its economics: the end of exclusivity - Richard Withey 
3. The e-shopper: the growth of the informed purchaser - Chris Russell 
4. The library in the digital age - Michael Moss 
5. The psychology of the digital information consumer - Barrie Gunter 
6. The information-seeking behaviour of the digital consumer: case study – the virtual scholar - David Nicholas, Paul Huntington, Hamid R. Jamali and Tom Dobrowolski 
7. The ‘Google Generation' – myths and realities about young people's digital information behaviour - Peter Williams, Ian Rowlands and Maggie Fieldhouse 
8. Trends in digital information consumption and the future - Barrie Gunter 
9. Where do we go from here? - David Nicholas

"There is no doubt that the information professions would benefit from reviewing and reenergizing their customer orientation, and this book offers a wide range of valuable insights on the behaviour of the digital information consumer from one of the leading teams of information behaviour researchers in the UK…this book is to be recommended, and should be obligatory reading for all information professions."
— Journal of the American Society for Information Science and Technology

"Overall, this is an important, even seminal work...The book is well designed and easy to read with a clear layout and a good index. At one point, somewhat flippantly, the authors suggest that for many, serious reading is only undertaken on holiday; if that is the case you could do worse than to pack this enjoyable read in your luggage."
— Journal of Librarianship and Information Science

"Buy the book: it is an important review of the state of the art in these early years of the 21st century and worth its price."
— Information Research