Nicole A. Cooke is the Augusta Baker Endowed Chair and an Associate Professor at the School of Library and Information Science at the University of South Carolina. Her research and teaching interests include human information behavior (particularly in an online context), critical cultural information studies, and diversity and social justice in librarianship (with an emphasis on infusing them into LIS education and pedagogy). She was named a “Mover & Shaker” by Library Journal in 2007 and was the 2016 recipient of ALA's Equality Award and the 2017 Achievement in Library Diversity Research Award presented by ALA's Office for Diversity, Literacy & Outreach. She has edited and authored several books, including Information Services to Diverse Populations.
- About the Author
The development of cultural competency skills and social awareness benefits LIS students, their future employers, and the library profession at large―not to mention library customers and society as a whole. This textbook and comprehensive resource introduces students to the contexts and situations that promote the development of empathy and build cultural competence, examines the research in the areas of diversity and social justice in librarianship, explains how social responsibility is a foundational value of librarianship, and identifies potential employment and networking opportunities related to diversity and social justice in librarianship.
Examination copies are available for instructors who are interested in adopting this title for course use. An e-book edition of the text will be available shortly after the print edition is published.
Praise for the first edition
"This extremely relevant and topical guide only starts the conversation about diversity and gives the reader motivation to continue. It is a much-needed resource for both the student and professional."
"Although geared toward library science students and public librarians, school librarians will also find the content valuable ... Librarians who seek to better understand diversity and the library will benefit from this work."
— School Library Connection
"Although written for LIS students, this work is also essential for all information professionals and will be particularly valuable to library managers looking to recruit a more inclusive workforce."
— School Library Journal
"In Information Services to Diverse Populations: Developing Culturally Competent Library Professionals, Nicole A. Cooke has written a book that is clearly needed in this emerging area of library services ... For librarians, library staff and library instructors who are involved, or need to become involved, in the work of cultural competencies, diversity, and inclusion, Information Services to Diverse Populations is a vitally useful book ... Its existence should be welcomed by anyone who is interested in this area of librarianship."
— Technical Services Quarterly
"Information Services to Diverse Populations provides a clear and comprehensive description of the landscape of diversity in librarianship as a profession and service. This book is particularly appropriate for library and information science graduate students and can function as a foundational text even for those students who do not have a background in critical theory."
— College & Research Libraries