Your Technology Outreach Adventure: Tools for Human-Centered Problem Solving—print/e-book Bundle

This specially priced bundle includes a print copy for desk reference along with the e-book version. The download link for this product can be found on the final confirmation screen after you complete your purchase, and may also be accessed from your Account Profile; the print copy will be shipped to you. For more information about ALA eEditions file types and how to view them on eReaders, desktop computers, and other devices, see this page.

$64.00
ALA Member: 
$ 57.60
Item Number: 
7700-7787
Published: 
2019
Publisher: 
ALA Editions
Pages: 
208
Format: 
Print/eBook Bundle

Samples

Read a sample of the book now!
1.13 MBpdfDownload
  • Description
  • Table of Contents
  • About the Author
  • Reviews

From straightforward internet access to elaborate makerspaces, libraries have taken center stage when it comes to providing free access to technology to those who visit their physical spaces. But how about people who don’t walk into a library? How do we ensure those members of the community are also being reached by technology programming? It’s time to launch an adventure! Berman, named an ALA Emerging Leader and Library Journal Mover & Shaker, provides readers with a comprehensive plan for creating and implementing successful technology-based outreach. She also teaches readers design thinking skills that can enable library staff to become creative problem solvers. Sharing the methods and experiences of her team at San José Public Library, Berman’s guide

  • presents numerous real-world case studies, including videomaking in a skate park, e-readers for seniors, popup mobile makerspaces, and simple circuits in middle school, that will inspire readers to move technology beyond the walls of the library;
  • offers dozens of design thinking exercises, such as rapid prototyping, empathy mapping, and logic models, as part of a start-to-finish model for developing a new program concept;
  • discusses the origins of and reasons behind the digital divide, then shares outreach fundamentals and best practices that will help ensure success; and
  • provides information about ways to connect with the community, perform evaluation, offer STEM programming, and additional resources.

This guide will empower libraries to design and prototype technology-based outreach ideas safely, quickly, and with confidence, leading to better service for all members of the community.

Preface
Acknowledgments

Chapter 1    Bridging the Digital Divide
Tradition in Literacy Instruction
Access and Knowledge
Fear of Technology
Bringing Technology into the Streets

Chapter 2    Outreach Fundamentals
Aligning Outreach Programs with Your Library’s Mission
Understanding Your Community
Having Meaningful Community Conversations
Finding Partners

Chapter 3    Technology-Based Outreach Planning
Choosing Outreach Sites
Purchasing Technology
Paying for the Outreach Program
Facing Your Fear of Failure

Chapter 4    Design Thinking
History of Design Thinking
The Design Thinking Mind-Set
Tools for Human-Centered Design
Elements of Design Thinking

Chapter 5    Best Practices for Design
Set Aside the Solution
Build a Toolkit
Follow the Rules of Brainstorming
Record the Design Story
Identify Constraints

Chapter 6    Design Thinking Exercises: A Path to Creative Problem Solving
What Are Your Aspirations and Barriers?
What Problem Are You Trying to Solve?
Who Are Your Stakeholders?
How Do You Gain Insights from Stakeholders?
How Do You Review Feedback from Stakeholders?
How Do You Brainstorm Solutions?
How Do You Decide Which Solutions to Prototype?
How Do You Anticipate Surprises?
How Can You Try Out Solutions to Your Problem?
How Do You Turn Prototypes into Real-World Outreach Programs?
How Do You Know If the Outreach Is Working?
What Tools Can You Use for Evaluation?

Chapter 7    Planning Technology-Based Outreach: A Design Thinking Journey from Start to Finish
What Are Our Aspirations and Barriers?
What Problem Are We Trying to Solve?
Who Are Our Stakeholders?
How Can We Gain Insights from Our Stakeholders?
How Do We Review Feedback from Our Stakeholders?
How Do We Brainstorm Solutions to Our Problem?
How Do We Decide Which Solutions to Prototype?
How Do We Anticipate Surprises?
How Can We Try Out Solutions to Our Problem?
How Do We Turn Our Prototypes into Real-World Outreach Programs?
How Do We Know If Our Outreach Is Working?

Chapter 8    Technology Outreach in Practice: Real-World Case Studies
Video Making at the Skate Park
Pop-Up Mobile Makerspaces
Maker[Space]Ship
E-books and Seniors
Simple Circuits at a Middle School

Resources
Index

Erin Berman

Now Principal Librarian of the Learning Group at Alameda County Library in California, Erin Berman was Innovations Manager at San José Public Library in California. Her work has mainly focused on technology literacy and equity, leading projects such as the Virtual Privacy Lab and the Maker[Space]Ship. She is currently the Chair of the Intellectual Freedom Committee's Privacy Subcommittee, assisting libraries across the nation in Choosing Privacy Every Day.

"Trying and failing are important components of implementing new programs and outreach, but Berman provides a wide variety of tools that will allow professionals to plan well, and to reflect well after failing ... From pop-up programs to a 39-foot bus dedicated to technology programming, the San Jose Public Library has tried it all. The lighthearted tone will help readers absorb the serious business of developing meaningful outreach or technology programming."
— Booklist (starred review)

"Librarians wanting a guide to technology outreach have come to the right place ... Highly recommended."
— ARBA

"The major strength of this volume is the framework: design thinking can be applied to all forms of outreach (not just technology), to workflow and process improvement, and to policy drafting ... Recommended not just for those planning technology outreach but for librarians involved in any kind of programming, procedure changes, and project implementations at any size or type of library."

— Library Journal

 
Also of Interest: 
Image for Your Technology Outreach Adventure: Tools for Human-Centered Problem Solving
Your Technology Outreach Adventure: Tools for Human-Centered Problem Solving
Image for Your Technology Outreach Adventure: Tools for Human-Centered Problem Solving—eEditions e-book
Your Technology Outreach Adventure: Tools for Human-Centered Problem Solving—eEditions e-book
Image for Streamlining Information Services Using Chatbots
Streamlining Information Services Using Chatbots
Image for Reading, Research, and Writing: Teaching Information Literacy with Process-Based Research Assignments—eEditions PDF e-book
Reading, Research, and Writing: Teaching Information Literacy with Process-Based Research Assignments—eEditions PDF e-book
Image for Escape Rooms and Other Immersive Experiences in the Library—print/e-book Bundle
Escape Rooms and Other Immersive Experiences in the Library—print/e-book Bundle
Image for 63 Ready-to-Use Maker Projects—print/e-book Bundle
63 Ready-to-Use Maker Projects—print/e-book Bundle
Image for Escape Rooms and Other Immersive Experiences in the Library—eEditions e-book
Escape Rooms and Other Immersive Experiences in the Library—eEditions e-book
Image for 63 Ready-to-Use Maker Projects—eEditions e-book
63 Ready-to-Use Maker Projects—eEditions e-book