Lori Reed is the Employee Learning & Development Coordinator for the Public Library of Charlotte & Mecklenburg County, where she plans and oversees the learning and development of over 550 employees at 23 libraries. With over 15 years of experience in the workplace learning and development field, Lori is a North Carolina Master Trainer, certified Synchronous Learning Expert, and was named a 2009 Library Journal "Mover & Shaker."
- Table of Contents
- About the Authors
The best kind of learning is that which never ends—and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book takes readers through the entire process of developing, implementing, and sustaining training programs and communities of learning, in order to
- Empower individuals to become leaders and teachers by cultivating a culture of ongoing learning
- Connect library staff and users to information resources so they can effectively use them to their benefit
- Develop skills among both managers and workers for practicing continuous formal and informal training
Using real-life examples of trainers who serve as leaders within libraries and their communities, this book sheds light on an underappreciated but important component of library operations.
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1 In the Beginning: Getting to the Table
2 Collaboration: Creating a Community of Learning
3 Trainers as Internal Consultants and Facilitators of Change
4 Preparing to Deliver: From Initial Idea to Moment of Delivery
5 In the Middle: Trainers as Leaders in the Classroom
6 When Learning Happens: Supporting Learners after Class
7 Learning from Success and Failure: The Importance of Effective Evaluations
8 Master Trainers, Master Learners: Training the Trainers
9 The End Is the Beginning: Leadership and Learning in an Onsite-Online World
"Librarianship is a career that requires lifelong learning. This book discusses the role of the trainer as internal consultant and change agent ... the authors talk about their own situations and share the comments of their counterparts."
"Through extensive interviews with successful trainers, the authors weave a combination of stories and strategies with useful tips and valuable insights ... a book full of excellent advice, well organized, and worth the read."
"Understanding how to accomplish a task is best learned by visiting with and learning from experienced individuals. Lori Reed and Paul Signorelli use the knowledge and experiences of their colleagues as the foundation for their handbook on how best to conduct staff training and development within various library settings as well as in nonprofit organizations in general. Both authors have served as training professionals in public libraries, and much of this book's substance stems from their own experiences in managing the seemingly endless array of training functions happening in libraries across the country ... the concepts can be easily translated for successful use in an academic library setting and even in organizations other than libraries."
--Reference & User Services Quarterly
"Introduces a thoroughly modern 21st century approach to and goes beyond anything currently on offer ... a very readable synthesis of work, play and learning and a great source of new ideas and new interpretations of old ideas in the training field. Do we need yet another book on workplace training? Yes, we do, and it is this one."
--Australian Library Journal
"This book is for any organization serious about nurturing its workforce in training,coaching, mentoring or encouraging staff to deliver programs to their best potential."
"Lori Reed and Paul Signorelli have put together a very usable piece of work aimed at defining and exploring the concept of trainer-teacher-learners within librarianship."
--Journal of Hospital Librarianship
"Recommended for individuals who must improve their training skills and for those who are tasked with developing, implementing, and sustaining training programs."
--Internet Reference Services Quarterly