Winning with Library Leadership: Enhancing Services with Connection, Contribution, and Collaboration

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  • Description
  • About the Authors

"Leadership is about our capacity to develop ourselves and our organizations, partner with our stakeholders and serve our constituents in ways that promote positive relationships, create meaningful work environments, foster current and next generation leaders, and deliver high quality innovative programs and services..."
—Christi A. Olson and Paula M. Singer

Under pressure to achieve more with less, libraries need to change how they achieve goals. In networked organizations, teamwork, communication, and collaboration are the keys to getting results. Yet, few leaders have role models or tools to implement such change.

Winning with Library Leadership offers a road map with strategies and action steps to create shared accountability and responsibility in a customer-focused, fast-paced environment. Library leaders at any level can develop these new skills using the personal leadership assessment in conjunction with the "Leadership Change Cycle" tool to test, practice, and track new behaviors. A focus on four change "levers" can direct team energies and implement this transformation.

Success stories and "Applications in Action" illustrate these leading edge principles. Put the concepts into practice and:

  • Respond faster to customer needs
  • Maintain your focus on the most critical activities
  • Achieve results with new partnering possibilities and resource sharing
  • Generate excitement and inspire staff to accomplish their best work
  • Demonstrate measurable improvement in return on investment (ROI)

Current and would-be leaders in public, private, academic, government, or specialized libraries can sharpen leadership skills using this proven toolkit to take action and achieve results.

Christi A. Olson

Christi A. Olson, Ph.D., is currently managing partner in the Olson Group, Inc., a consulting firm specializing in leadership and change management. She is also associate dean at Fielding Graduate Institute in organization development and management. With more than 20 years of experience in senior leadership and organizational change, Olson has helped such clients as Apple Computer, Charles Schwab, and Chase Manhattan Bank get results, as well as a variety of government, public, and nonprofit organizations.

Paula M. Singer

Paula M. Singer is the president and principal consultant of The Singer Group, Inc., a management-consulting firm she founded in 1983. Paula provides consulting services in the areas of talent and leadership development; succession planning; compensation and performance management; strategic planning; organization design and development; training and other human resource development services to clients in the public, private, and nonprofit sectors. Public and academic libraries, as well as library associations, state libraries, and Boards of Trustees throughout the country have engaged The Singer Group to conduct a variety of human resources studies and projects. She is the coauthor, with Laura Francisco, of Designing a Compensation System for Your Library, Second Edition, coauthor of Winning with Library Leadership: Enhancing Services through Connection, Contribution, and Collaboration (with Christi Olson) and Human Resources for Results: The Right Person for the Right Job (with Jeanne Goodrich), all published by the American Library Association. Paula has written numerous articles and is a frequent speaker at ALA, PLA, and state library association conferences and events.