Why Trauma-Informed? A PLA Social Worker Task Force Webinar—INDIVIDUAL USER

If you will be viewing alone or with one other viewer, please purchase at the individual rate. If you plan on viewing this on-demand webinar with a group of 3 or more people, please purchase at the group rate. Group rate is for single library access, including all its branches/outlets, if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact plawebinars@ala.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.

Price: 
$49.00
Item Number:
1118-1901
Delivery Method: 
On-Demand
Duration: 
1 hour
Publisher: 
PLA
  • Description
  • Learning Outcomes
  • Registration
  • Who Should Attend
  • About the Instructors
  • Credits
  • Contact

Members of the PLA Social Worker Task Force continue to explore trauma-informed library approaches with this deep-dive into trauma and the trauma-informed approach, with a focus on why this is an important consideration for every public library. Every person who works in your library has been through a stressful or traumatic experience and all those who walk through your library's doors have also experienced some degree of trauma and/or stress. In this on-demand webinar, the presenters—all working library social workers—show how following a trauma-informed approach can relieve the pressure that results from managing difficult situations, explore methods for offering choices to patrons, and for creating an environment of collaboration and trust at the library. This archived webinar was originally presented November 18, 2019.

Running time: 1 hour

At the conclusion of this on-demand webinar, participants will be able to:

  • Understand more about what trauma is, including types of trauma;
  • Empower patrons with making choices;
  • Understand how the trauma-informed approach aligns with library values;
  • Comprehend the use of trauma-informed ideals in developing informed judgment; and
  • Appreciate the importance of self-care.

Please note: Your purchase at the ALA Store is only Step 1 of a 2-Step Registration process!

Upon purchase you will receive an access instructions PDF in the form of a digital download. The download link can be found on the final confirmation screen after you complete your purchase, and it may also be accessed from your Account Profile. This PDF contains a link to the webinar recording and a password you'll need to view it. You must download this PDF and follow the instructions in order to access the webinar recording.

Technical requirements: To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Public librarians at all levels of experience; library administration; public library social workers; social work educators; library social work interns; field supervisors; social work students; MLIS students; all library workers; library security staff; other social service agencies; members of the public.

Jean Badalamenti

Jean Badalamenti, MSW, is DC Public Library’s health and human services assistant manager, working in the service design and engagement office. Since 2014, she has been developing programs, creating partnerships, and training DCPL staff to support customers experiencing homelessness. Jean's most recent project equips DCPL staff with dialogue facilitation skills that support the public library as center for civic engagement and community dialogue.

Leah Esguerra

Leah Esguerra, LMFT, is a California licensed marriage and family therapist. She is the nation’s first full-time library social worker with San Francisco Public Library. Leah manages the SFPL social service program, which consists of six health and safety associates (HASAs) who are library outreach workers with lived experience with homelessness.

Elissa Hardy

Elissa Hardy, LCSW is the community resource manager at the Denver Public Library in Colorado. This department consists of three other social workers and six peer navigators. The team supports and builds relationships with customers experiencing life challenges and assists them in navigating community resources to achieve their goals and improve quality of life; provides training for library staff; and engages the community in solutions in addressing social injustice.

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).

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