In the past fifteen years, Aaron Schmidt has been a circulation clerk, reference librarian, and library director. Currently, he is the principal of Influx Library User Experience Consulting, a lecturer at the San Jose School of Library and Information Science, and writes a column called “The User Experience” for Library Journal. Current projects include a UX guided overhaul of the Chapel Hill Public Library and coaching 10 libraries in Florida through UX improvement projects. Schmidt serves on the editorial board for Weave: The Journal of Library User Experience, and he coauthored the book Useful, Usable and Desirable, a guide to applying UX to libraries. He has presented internationally on the topic of library innovation and design.
- Table of Contents
- About the Authors
User experience (UX) characterizes how a person feels about using a product, system or service. UX design incorporates the practical aspects of utility, ease of use and efficiency to make your web design and functionality decisions with patrons in mind. This results in a better design, a more intuitive interface, and a more enjoyable experience. This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library. You'll find out how to conduct a usability test, perform a card sort, make decisions on how to build the architecture of your site, create personas as a cornerstone of your website planning process, create a content strategy, and perform an experience-based evaluation of your site.