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  • Description
  • Table of Contents
  • About the Authors
  • Reviews

Mobile technology has changed the way we interact with one another and our communities. With the proliferation of mobile devices and the constant availability of information access, it is more important than ever for libraries to meet users on their phones and tablets. But not all mobile library approaches are created equal, and in this LITA guide Tidal clarifies the mobile web landscape, helping librarians and library developers create mobile websites and applications from a user-centered perspective. Whether they have previous experience conducting mobile web usability tests, or are new to the concept of user-centered design, readers will find

  • A survey of mobile devices, with an analysis of their commonalities and differences, plus discussions on hardware and the concept of mobile context
  • Information on mobile apps, websites, and hybrids, enabling libraries to make informed decisions on what's best for their users and institutions
  • Nuts-and-bolts guidance on text editors, HTML, Cascading Style Sheets (CSS), web browsers, and other skills and tools necessary for mobile web development
  • An overview of usability and what the concept means with regard to the library experience
  • Tips for conducting usability testing and research, from planning to execution and analysis
  • Sample scripts for recruiting testing volunteers and gathering feedback, a boilerplate consent form, and a bibliography of additional resources

With Tidal's valuable guidance, libraries can harness mobile technologies to meet the needs and expectations of library resource users.

1 Mobile Devices
2 Mobile Apps, Websites, and Hybrids
3 Developing Mobile Websites
4 What Is Usability?
5 Mobile Usability Testing
6 Gathering Data after Testing
Appendix: Sample Scripts and Forms

Junior Tidal

Junior Tidal is the multimedia and web services librarian and assistant professor at the Ursula C. Schwerin Library at the New York City College of Technology, City University of New York. His research interests include mobile web development, usability, web metrics, and information architecture. He has published in OCLC Systems & Services, Computers in Libraries, and code4Lib Journal and contributed chapters to the books Web Analytics Strategies for Libraries: A LITA Guide and The New Academic Librarian: Essays on Changing Roles and Responsibilities. He has served as secretary for the Library Association of the City University of New York and in the past cochaired the group's Emerging Technologies Committee. He also cochaired New York City's code41ib chapter from 2013 to 2014.

Library and Information Technology Association (LITA)

The Library and Information Technology Association (LITA), a division of ALA, educates, serves and reaches out to its members, other ALA members and divisions, and the entire library and information community through its publications, programs and other activities designed to promote, develop, and aid in the implementation of library and information technology.

"While it is geared toward tech-savvy librarians, the book thoroughly covers the steps to designing, implementing, and testing a mobile web library program ... Recommended for any type of library interested in starting or developing its mobile web services program."
— Catholic Library World

"With mobile technology as prevalent as it is today, usability aspects of mobile websites could not be more important. This book is a useful guide for anyone developing mobile websites and applications for libraries. If you have ever been part of a discussion on what to call electronic resources on your library's website or complained over the length of a URL to be typed into a mobile device, then this is the book for you."
— Australian Library Journal

"Tidal provides screenshots and figures that illustrate the steps as well as examples of the processes in action. I personally find these to be particularly helpful for those wishing to make a mobile interface more usable through a user-centered design approach … I wholeheartedly recommend this book to anyone — techies or not, looking to know more about utilizing the mobile Web."
— Against the Grain