Sarah Houghton-Jan is the digital futures manager for the San José Public Library. She writes the award-winning blog about library technology, Librarian In Black and is a frequent consultant, speaker, and trainer on issues of libraries, technology, and user experience design. She was named a 2009 Library Journal Mover and Shaker as a Trendspotter.
- About the Author
Your library plays a crucial role as your community's epicenter for technology whether you provide skill building resources, free access to the Web or both. To deliver top service to your Web-savvy users, you and your staff must stay up-to-date with the latest technology skills and trends. This invaluable new book from renowned consultant, speaker, and technology instructor Sarah Houghton-Jan presents practical, start-to-finish guidance so you can easily and successfully implement a low-cost, comprehensive, and effective staff technology training program in your library Houghton-Jan outlines various types of technology training programs and helps you determine which one is right for your library. You'll learn how to create a list of important technology skills to include in training, how to integrate popular technology training tools into your program, and best practices for dealing with common problems like working with different learning styles, dealing with difficult learners, and finding a suitable location. There are tips for marketing your program to supporters and skeptics alike, as well as guidelines for evaluating its success. Whether you're an experienced technology instructor or a first-time trainer, this book will help you develop thriving, easy-to-implement, and budget-friendly technology training programs in your library.
" A crisp, cleanly practical manual whose focus is on being realistic and simple but still effective. The focus is on how to implement a program that fits in with an institution's mission, how to determine staff needs, and how to meet patron needs, making this an essential resource for all libraries."
Reference & User Services Quarterly
"This should prove an essential resource for librarians responsible for implementing training and employee development programs."
"No other work combines staff development with technology training in an easy-to-digest format tailored to library staff at all levels."
Maurice Coleman, Technology Trainer at the Harford County Public Library