Supervise with Success: A Two-Part Webinar Series (PLA On-Demand Webinar)—GROUP RATE

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$ 152.10
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  • Description
  • Registration
  • About the Instructor

Think about the greatest bosses you’ve ever known. Hard to believe, but they all started as uncertain, unpolished new supervisors at some point. While it takes a certain type of person to become a great boss, it also takes something else along the way—help. Trust, support, mentoring, training, patience, and modeling are just some of the things new supervisors need to become successful. This two-part on-demand webinar series outlines just how to find that help and use it to achieve growth.

  • Part I examines the basics of leadership and how it differs from task excellence. An expert once said being the boss is all about getting work out of other people. While perhaps true in the larger sense, that’s not as easy as it may sound. Topics covered include vision, attitude, communication style, and effective motivation.
  • Part II focuses more on the nuts and bolts of supervision, including delegation and trust, work flow, goal setting, training and development, and evaluation.

Everyone wants (and deserves) a great boss, right? With the right skills, you can become one!

This archived webinar series was originally presented March 26 and April 2, 2014.

Running time: 2 hours, 1 minute

The purchase of this on-demand webinar series will include instructions and a password to access the archived recordings of the series. You'll have access to the on-demand webinar series for one year from date of purchase.

This on-demand webinar series is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Please note: Your purchase at the ALA Store is only Step 1 of a 2-Step Registration process!


Upon purchase you will receive an Access Instructions PDF in the form of a digital download. The download link can be found on the final confirmation screen after you complete your purchase, and may also be accessed from your Account History. This PDF contains a link to the webinar recording and a password you'll need to view it. You must download this PDF and follow the instructions in order to access the webinar recording. If you have questions or problems accessing the purchased recording, send a message to, or call 800-545-2433 ext. 5PLA (5752).

Technical requirements:
To playback this on-demand webinar you should have the newest version of Adobe Flash Player installed and Javascript enabled in your web browser. A fast internet connection and computer is recommended. We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the webinar recording. Groups will also want to have speakers capable of amplifying the webinar audio for the entire room.

Catherine Hakala-Ausperk

Catherine Hakala-Ausperk is an author, national library speaker, and consultant with 32-years’ experience in everything from public library service to management and administration. She teaches at Kent State University’s iSchool as well as for the American Library Association’s Certified Public Library Administrator (CPLA) Program, The Public Library Association, ALA Publishing eLearning Solutions, the Urban Library Council, InfoPeople, and multiple other organizations.  Catherine is active speaking, planning, and consulting in libraries around the country, on one of her books: Renew Yourself! A Six-Step Plan for More Meaningful Work (ALA, 2017); Be a Great Boss: One Year to Success (ALA, 2011); and Build a Great Team: One Year to Success (ALA, 2013). Catherine’s passion is for supporting, coaching, and developing great libraries, successful teams, and, especially, strong and effective library leaders. You can follow her work on Facebook at

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