Andrea Wigbels Stewart is interim university librarian at The Gelman Library, George Washington University. She received her master's degree in education and human development from George Washington University's Graduate School of Education and Human Development. She served as LLAMA's HRS section secretary and cochair of the Staff Development Committee.
- Table of Contents
- About the Authors
Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of libraries' most important assets: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access for library staff and users alike. This new edition offers unique, state-of-the-art perspectives on such important topics as
- Strategies for building and implementing a staff development program
- Tracking changes through training, including the importance of setting goals and needs assessments
- Refining how staff approaches customer service
- Using instructional design for staff development
This is a volume that every librarian charged with staff development should have at the ready.
"A great starter book … if you have the funds for just one staff development book purchase, this is it!"