Sheila Corrall is Professor of Library and Information Science in the Department of Information Culture and Data Stewardship at the University of Pittsburgh, PA, where she is lead faculty for academic information services. Prior to joining Pitt in 2012, she was Head of the iSchool at the University of Sheffield, following a distinguished career in the field as a library practitioner, serving as director of library, information, and academic services at three universities in the UK. She read Classics at the University of Cambridge, and studied Librarianship at the Polytechnic of North London, then gained her M.B.A. from Roffey Park Management College and M.Sc. in Information Systems at the University of Southampton. Sheila's research interests include evolving roles in academic libraries, reflective practice in information work, and the application of business management concepts and models to information services.