Sara Laughlin

Sara Laughlin is president of Sara Laughlin & Associates, a consulting firm specializing in customer-focused, future-oriented planning, evaluation, and continuous improvement. In her 30-plus years as a librarian, she has worked as a reference librarian, branch manager, consortium director, library school faculty, and as a library trustee. Her consulting clients include public and academic libraries, school districts, State librarians and regional consortia, as well as foundations and other non-profits.

Products by Sara Laughlin: 
Image for Library Networks on the New Millennium: Top Ten Trends: ASCLA Changing Horizons Series #3
Image for Library's Continuous Improvement Fieldbook: 29 Ready-to-Use Tools
Image for The Quality Library: A Guide to Self-Improvement, Better Efficiency, and Happier Customers