Robert E. Dugan

Robert E. Dugan is director of the Mildred F. Sawyer Library at Suffolk University in Boston. He has worked in libraries for more than 27 years serving as associate university librarian, state librarian, public library director, and reference librarian. Dugan is the author of more than 40 articles on information policy and the use of technology and has coauthored two books, including U.S. Government on the Web.

Products by Robert E. Dugan: 
Image for Getting Started with Evaluation—print/e-book Bundle
Image for Assessing Service Quality: Satisfying the Expectations of Library Customers, Third Edition—print/e-book bundle
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Image for Financial Management in Academic Libraries: Data-Driven Planning and Budgeting
Image for Managing with Data: Using ACRLMetrics and PLAmetrics
Image for Getting Started with Evaluation—eEditions e-book
Image for Financial Management in Academic Libraries: Data-Driven Planning and Budgeting—eEditions PDF e-book
Image for Getting Started with Evaluation
Image for Assessing Service Quality: Satisfying the Expectations of Library Customers, Third Edition
Image for Assessing Service Quality: Satisfying the Expectations of Library Customers, Third Edition—eEditions e-book