Rhea Joyce Rubin has been an independent library consultant for over thirty years. She specializes in extending public library services to people who do not traditionally use the library, and in outcome measurement. Working exclusively with libraries, Rubin divides her time between consulting (problem solving, planning and evaluation) and training. She has trained more than 10,000 librarians and paraprofessionals in more than 40 states. She is the recipient of numerous awards from the American Library Association, including the Shaw Award for Library Literature in 1980 for her first two books. For more about Rubin, go to her website.