Recordkeeping Cultures

This title will be available Fall 2020. You may place an order and the item will be shipped when it becomes available. Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

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Price: 
$72.99
ALA Member 
$75.59
Item Number: 
978-1-78330-399-1
Published: 
2020
Publisher: 
Facet Publishing, UK
Pages: 
216
Width: 
6"
Height: 
9"
Format: 
Softcover
  • Description
  • Table of Contents
  • About the Authors

Recordkeeping Cultures explores how an understanding of organizational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices.

The book is a fully revised and expanded new edition of the authors’ 2014 book Records Management and Information Culture: Tackling the People Problem. It details an innovative framework for analyzing and assessing information culture, and indicates how to use this knowledge to change behavior and develop recordkeeping practices that are aligned with the specific characteristics of any workplace.

This framework addresses the widely recognized problem of improving organization-wide compliance with a records management program by tackling the different aspects that make up the organization's information culture. Discussion of topics at each level of the framework includes strategies and guidelines for assessment, followed by suggestions for next steps: appropriate actions and strategies to influence behavioral change. 

This new edition has been fully revised and update to greatly enhance the practical application of the information culture concept in both formal and informal recordkeeping environments and contains new chapters on

  • diagnostic features:  genres, workarounds and infrastructure;
  • workplace collaboration: how to analyze collaborative practices in organizations (including recordkeeping); and
  • education: how to teach information culture concepts and methods in archives and records management graduate programs.

Introduction to the second edition
 
PART 1
1 Background and context

The concepts of information culture and  recordkeeping culture
Underlying theory
The information culture assessment framework
Why recordkeeping culture?
Summary and conclusions 
Notes 
References
 
PART 2
2 The value accorded to records 

Cultural influences
Attitudes and behaviours
Recordkeeping infrastructure
IT usage: the EDRMS challenge
Assessment techniques
Interventions
Summary and conclusions 
References 
 
3 Information preferences 
Words or pictures? 
Sharing information 
Assessment techniques 
Interventions 
Summary and conclusions 
Notes 
References
 
4 Regional technological infrastructure

Dealing with your organisation’s broader technological context
Assessment techniques
Interventions
Summary and conclusions 
Notes
References
 
PART 3 
5 Information-related competencies
The training imperative 
Information-related competencies
Assessment techniques
Interventions
Summary and conclusions 
References
 
6 Awareness of environmental requirements relating to records 
Researching recordkeeping requirements 
Other requirements
How to do it 
Organisational or community policy 
Assessment techniques 
Interventions 
Summary and conclusions 
Notes 
References 
 
PART 4
7 Corporate information governance and recordkeeping and systems and tools

Information governance 
Information architecture 
Security 
Cloud computing 
Recordkeeping systems and tools 
Assessment techniques 
Interventions 
Summary and conclusions 
Note 
References 

Gillian Oliver

Dr. Gillian Oliver is Associate Professor at the School of Information Management, Victoria University of Wellington, New Zealand. Her professional practice background spans information management in the United Kingdom, Germany, and New Zealand. Her research interests reflect these experiences, focusing on the information cultures of organizations. She is the co-author (with Fiorella Foscarini) of the book Records Management and Information Culture: Tackling the People Problem and is currently leading research funded by the International Council on Archives (ICA) to develop an information culture toolkit for archival authorities. As recipient of an Erasmus Mundus scholarship awarded by the European Commission, she was Visiting Scholar at Tallinn University in 2009. She is Honorary Research Fellow at the Humanities Advanced Technology and Information Institute, University of Glasgow, and at The Open Polytechnic of New Zealand. She is co-Editor-in-Chief of Archival Science, and a member of Archives New Zealand’s Archives Council.

Fiorella Foscarini

Fiorella Foscarini holds a PhD in archival studies from the University of British Columbia, Vancouver, Canada. Prior to joining the Faculty of Information at the University of Toronto, she worked as senior archivist for the European Central Bank. In her teaching and research, she uses archival science, diplomatics and genre theory, as well as ideas of organizational culture and information culture to investigate how records are created, managed, and preserved in organizations.

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