Katharine Schopflin is a corporate information professional with more than 15 years' experience. She has worked in in a variety settings, including media, government and non-profit, in roles ranging from research, web content management and knowledge management to cataloging and archive management. Editor of A Handbook for Media Librarians, she publishes regularly on information issues.
Practical Knowledge and Information Management
This title will be available Spring 2019. You may place an order and the item will be shipped when it becomes available. Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.
- About the Authors
This book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it outlines best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases, and knowledge capture.
Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters are based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business.