PLA 2020: Ten Essential Programs—eEditions PDF e-book

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Price: 
$18.00
ALA Member 
$18.00
Division Price 
$18.00
Item Number: 
978-0-8389-4779-1
Published: 
2020
Publisher: 
PLA
Pages: 
38
Format: 
eBook
  • Description
  • Table of Contents
  • About the Author

Special Sale! PLA member price available to all through the end of March! 

PLA 2020: Ten Essential Programs consists of ten articles highlighting educational programs that took place at the PLA 2020 conference. Filled with instruction, advice, and knowledge from some of the field's most innovative thinkers, the publication covers everything from customer service, to working through transitions, library space, onboarding, civic engagement for teens, digital readers advisory, and more.

Introduction

An Empathetic Approach to Customer Service: Molly Meyers LaBadie

We’re Doing WHAT?!: Meg Delaney and Amy Hartman

Library Space Designed by Library Staff: Catherine Berntsen, Matthew Bollerman, Donna Mauceri, Christa Zaros

What Your Onboarding Says About Your Organization: Wyatt Fertig, Katrina Dombrowsky, Susan Gleissner, and Becky Rech

Socialized Justice: Abby Kiesa, Yvette Garcia, and Tricia George

Mentoring to Diversify Librarianship: Amy Young, Ashley J. Brown, Jené D. Brown, and Isaiah West

Book Matchmaker: Stephanie Anderson, Virginia Grubbs, Elisabeth Gattullo Marrocolla, and Pat Tone

Early Literacy in Unexpected Places: Carrie Kitchen, Kelly Stinn, and Laurie Vermeylen

Navigating Hot Topics with Media Literacy Skills: Jennifer Dickinson, Julie Shedd, Sarah Talley Souther, and Rebecca Wolff

Pitching and Producing a Library Podcast: Krissa Corbett Cavouras, Virginia Marshall, and Britta Barrett

Public Library Association (PLA)

The Public Library Association (PLA) is a division of the American Library Association. PLA’s core purpose is to strengthen public libraries and their contribution to the communities they serve. Its mission is to enhance the development and effectiveness of public library staff and public library services.

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