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PLA 2020: Ten Essential Programs—eEditions PDF e-book
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- Table of Contents
- About the Author
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PLA 2020: Ten Essential Programs consists of ten articles highlighting educational programs that took place at the PLA 2020 conference. Filled with instruction, advice, and knowledge from some of the field's most innovative thinkers, the publication covers everything from customer service, to working through transitions, library space, onboarding, civic engagement for teens, digital readers advisory, and more.
An Empathetic Approach to Customer Service: Molly Meyers LaBadie
We’re Doing WHAT?!: Meg Delaney and Amy Hartman
Library Space Designed by Library Staff: Catherine Berntsen, Matthew Bollerman, Donna Mauceri, Christa Zaros
What Your Onboarding Says About Your Organization: Wyatt Fertig, Katrina Dombrowsky, Susan Gleissner, and Becky Rech
Socialized Justice: Abby Kiesa, Yvette Garcia, and Tricia George
Mentoring to Diversify Librarianship: Amy Young, Ashley J. Brown, Jené D. Brown, and Isaiah West
Book Matchmaker: Stephanie Anderson, Virginia Grubbs, Elisabeth Gattullo Marrocolla, and Pat Tone
Early Literacy in Unexpected Places: Carrie Kitchen, Kelly Stinn, and Laurie Vermeylen
Navigating Hot Topics with Media Literacy Skills: Jennifer Dickinson, Julie Shedd, Sarah Talley Souther, and Rebecca Wolff
Pitching and Producing a Library Podcast: Krissa Corbett Cavouras, Virginia Marshall, and Britta Barrett