Patricia Lee Eng

Patricia Lee Eng served as the US Nuclear Regulatory Commission’s Senior Advisor for Knowledge Management where she created and managed NRC’s KM programme saving over 57 million dollars in two years. A highly regarded expert inspector/auditor for safety and quality, she is co-author of two KM books, a certified ISO 9001 QMS Auditor, and the first certified ISO Auditor for KM programmes.

The KM Cookbook: Stories and Strategies for Organisations Exploring Knowledge Management Standard ISO30401