Offering Service and Support to the LGBTQIA Community and Allies Workshop

While completing your purchase, fill in the name and e-mail address of the participant who will sign in to the event by clicking the "Attendees" button to the right of the item in your cart. This individual will receive an e-mail from WebEx confirming registration before the event begins. Attendees should add messenger@webex.com to their approved email sender list, so they can ensure that they receive the automatic notifications.

$85.00
ALA Member: 
$ 76.50
Item Number:
1541-9169
Dates: 
Day:  June 12, 2019
Time:  3:30pm to 4:30pm EDT
Day:  June 13, 2019
Time:  3:30pm to 4:30pm EDT
Delivery Method: 
Live
Duration: 
60 minutes each session
Publisher: 
ALA Publishing eLearning Solutions
  • Description
  • Learning Outcomes
  • Registration
  • About the Instructor
  • Contact Us

Offering Service and Support to the LGBTQIA Community and Allies Workshop
A two-part workshop, each session lasts 60 minutes on Wednesday, June 12 and Thursday, June 13, 2019, starting at 3:30pm Eastern/2:30pm Central/1:30pm Mountain/12:30pm Pacific on both days

As library staff, we have an obligation to ensure that our services are welcoming and inclusive to all populations. The increasing visibility of gay, queer, transgender, and gender non-binary issues has many institutions striving to better serve these communities.

Whether you’re talking about reference services, collection development, or library programs, information on sexuality and gender identity can be hard to find, and sometimes patrons are uncomfortable asking and discussing these topics. In this two-part workshop, Jessica Jupitus, a librarian with experience providing services to many populations, will provide you with informative ways on how you can create a warm and welcoming space with visible allies to serve the lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) community. You’ll learn how you can help develop your library services all at the same time. You’ll come out of the session with concrete ideas and strategies for programming, services, collection development, and getting your administration and community on board.

By participating in this workshop, you will learn

  • Guidelines for serving people who identify as LGBTQIA;
  • How to create a safe and welcoming space for all patrons;
  • How to create community tie-ins and partnerships to increase the reach of your marketing and public relations;
  • Strategies for making conversations about pronouns, gender, and sexuality more comfortable; and
  • How to persuade administrators and others in your community to be supportive of these new initiatives.

While completing your purchase, fill in the name and e-mail address of the participant who will sign in to the event by clicking the "Attendees" button to the right of the item in your cart. This individual will receive an e-mail from WebEx confirming registration before the event begins. Attendees should add messenger@webex.com to their approved email sender list, so they can ensure that they receive the automatic notifications.

This is an online event hosted through WebEx. Further technical information is available at the ALA Store FAQ page.

Bulk Orders

For pricing on bulk registrations, please contact alastore@ala.org.

Jessica Jupitus

Jessica Jupitus is the Deputy Director of Library Service for Solano County Library and a former skater/coach for the Sac City Roller—“Lipstick Librarian.” Jessica won the ALA/Scholastic “@ your library” grant in 2012 with a week-long suite of LGBTQIA programming and has been committed to offering programming like Rainbow Family storytime and collaborative opportunities like the Q Prom with the local LGBT Center. In 2014, she was the recipient of a “Pride Award” for her work with the community and was named a Library Mover and Shaker in 2015. She has presented at libraries and conferences around the US on topics like management, service for the LGBTQIA community, and programming for folks in their 20s and 30s.

If you have any questions about this workshop, please contact us at elsmarketing@ala.org.

At Your Service

Accommodations are offered based on user needs. For transcription, live captioning, or other accessibility requests, please contact us at elsmarketing@ala.org.

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