Rebecca K. Miller is the head of library learning services at Penn State University Libraries in State College, Pennsylvania. A 2012 ALA Emerging Leader, she earned an MAEd in instructional design and technology from Virginia Tech in 2014, an MSLS from the School of Information and Library Science at the University of North Carolina at Chapel Hill in 2007, and a BA in English and Religion from the College of William & Mary in Virginia in 2004. She is active in regional, state, and national library organizations and has authored and coauthored a number of books, technical reports, and articles on teaching, learning, and instructional technologies in libraries, including Rethinking Reference and Instruction with Tablets (2012), Tablet Computers in the Academic Library (2014), Mobile Devices: Service with Intention (2015), and ARL Spec Kit 349: “Evolution of Library Liaisons” (2015).
- About the Authors
Library Technology Reports, October 2015 (51:7)
Libraries are now several years into integrating tablets and smartphones into programs and services. It's possible to take stock of what's working and what isn't, and this issue of Library Technology Reports gathers five case studies involving the use of mobile devices in library service, viewing the potential benefits alongside real-world constraints. Advocating for assessment at the local level, the editors selected case studies notable for "intentional integration" of technology, lending perspectives useful for any library managing new technology. Touching on circulation, teaching, and access, the case studies examine such topics as:
- a library-based lab for testing web interfaces and user experience with a variety of mobile devices;
- expanding the reach of library instruction with mobile devices;
- circulating iPads;
- responsive web development at OCLC; and
- developing an assessment plan and framework.