Michelle Fiander

Michelle Fiander has an MLS and MA in Literature from Dalhousie University in Halifax, Nova Scotia, Canada, her home town. After a Librarian Internship at the Kellogg Health Sciences Library, Dalhousie University, she took a position as Cataloger and Reference Librarian at Mount Allison University, Sackville, New Brunswick. Two years later she accepted a position at IUPUI (Indianapolis University Purdue University, Indianapolis) as a Cataloger and Reference Librarian. During her three years there, Michelle moved more towards reference work and became interested in virtual reference services and technology. This interest culminated in a decision to move from the academic library arena to a position with LSSI where she developed and currently manages the Web Reference Center.