Melissa Gross

Melissa Gross is a professor in the School of Information at Florida State University and past president of the Association for Library and Information Science Education (ALISE). She received her PhD in library and information science from the University of California, Los Angeles (UCLA) in 1998, received the prestigious American Association of University Women Recognition Award for Emerging Scholars in 2001, and received the ALISE Award for Professional Contribution to Library and Information Science Education in 2019. Dr. Gross teaches and conducts research in the areas of information-seeking behavior, information literacy, library program and service evaluation, and information resources for youth. 

Dynamic Youth Services through Outcome-Based Planning and Evaluation
Five Steps of Outcome-Based Planning and Evaluation for Public Libraries
Literacy Engagement through Peritextual Analysis
book cover for Five Steps of Outcome-Based Planning and Evaluation for Youth Services
Five Steps of Outcome-Based Planning & Evaluation for Youth Services
product image for Five Steps of Outcome-Based Planning & Evaluation for Youth Services—eEditions PDF e-book
Five Steps of Outcome-Based Planning & Evaluation for Youth Services—eEditions PDF e-book