Melissa Gross

Melissa Gross is professor and doctoral program chair in the School of Information Studies at Florida State University and past president of the Association for Library and Information Science Education. She received her PhD from the University of California, Los Angeles, in 1998 and was awarded the prestigious American Association of University Women Recognition Award for Emerging Scholars in 2001. She has published extensively in the areas of information-seeking behavior, information literacy, library program and service evaluation, information resources for youth, and teacher/librarian collaboration.

Products by Melissa Gross: 
Image for Five Steps of Outcome-Based Planning and Evaluation for Public Libraries
Image for Five Steps of Outcome-Based Planning and Evaluation for Public Libraries—eEditions e-book
Image for Implementing Digital Reference Services: Setting Standards and Making It Real
Image for Literacy Engagement through Peritextual Analysis
Image for Dynamic Youth Services through Outcome-Based Planning and Evaluation
Image for Five Steps of Outcome-Based Planning and Evaluation for Public Libraries — print/e-book Bundle