Donald A. Barclay, Deputy University Librarian at the University of California, Merced, has been with UC Merced since 2002. His previous position was Assistant Director for Informatics at the Houston-Academy of Medicine-Texas Medical Center Library in Houston, Texas. Since he first became a professional librarian in 1990, he has been concerned with helping students become more information-literate and, especially, helping students become better prepared to evaluate information in an increasingly complex, crowded, and confusing information environment. Barclay is the author of several books and many articles on librarianship, and has spoken on the topic of information literacy at library conferences and in broadcast interviews.
- About the Author
Achieving a balance between the need to provide the public with access to computers and ever-increasing security and maintenance concerns requires more than technical knowledge. It also requires a public service perspective and effective management practices. This unique how-to written for front-line to upper-level managers responsible for making decisions about public access computers in libraries, cover both technical and managerial aspects. The first chapter answers the question "What does a Manager Need to Know About Technology?" Subsequent chapters cover facilities planning and management, hardware and software, CD-ROM and DVD, printing, system security, working with systems people, staff training, and public services. Every chapter includes helpful tip sheets and "Focus On" sections devoted to such commonplace problems as how to keep patrons from stealing track balls in computer mouses and what is the most cost efficient way to buy printer toner. Includes a wealth of forms and checklists, a FAQ sheet on pay to print policies, and technology training checklists for new library staff.