Bohyun Kim is the Chief Technology Officer and an associate professor at the University of Rhode Island Libraries. She is the author of several Library Technology Reports, including “Understanding Gamification” and “Library Mobile Experience: Practices and User Expectations,” and is the founding editor of the ACRL TechConnect blog. She was the President of the Library and Information Technology Association (2018–2019) and currently serves on the advisory boards and committees of the American Library Association (ALA) Washington Office, San José State University School of Information, and Library Pipeline. She holds an MA in philosophy from Harvard University and an MSLIS from Simmons College.
The Library Mobile Experience: Practices and User Expectations—eEditions e-book
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- Table of Contents
- About the Authors
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How are libraries meeting the evolving needs of mobile users? According to comScore, the smartphone is in the "late majority stage of technology adoption curve." And people don't turn to their devices only for quick facts when on the move: 93 percent of mobile users access the Internet from home on their devices; what's more, Pew reports that 63 percent of Americans age 16 and over would use app-based access to library materials and programs if they were available. In this issue of Library Technology Reports, Kim shows how leading libraries are meeting these evolving needs. Topics include:
- 6 steps to improving your mobile website
- Analysis of the advantages and challenges of the responsive Web
- Comparison of user perceptions of web apps and native apps
- Visual review of the changes in the libraries mobile web implementation since 2010
- Results of MIT surveys of more than 15,000 patrons in 2008 and 2011
- Tips for simplifying mobile's complexity
Chapter 1 – The Mobile Shift
Tremendous Mobile Growth
Changes That Mobile Devices Have Brought to Our Daily Lives
The No-Longer-Auxiliary Mobile Web
Chapter 2 – Mobile Consumer Behaviors
Are Mobile Users in a Rush?
Don’t Dumb Thing Down on Mobile
One Web or Walled Gardens: Web App versus Native App
Consumer Preference for Native Apps
Chapter 3 – The Present and Future of the Library Mobile Experience
2010 versus Now: Changes Seen through Examples: Mobile Library Websites
Trends and Observations
The Mobile Experience That Library Patrons Want
Improve Your Library’s Mobile Website Step by Step
Chapter 4 – Responsive Web Design, Discoverability, and Mobile Challenge
What is Responsive Web Design?
Advantages of Responsive Web Design
A Few Problems with Responsive Web Design
Resources and Tools for Responsive Web Design
Uncomplicate Complexity on Mobile
Make Your Mobile Site Discoverable