Dr. Lisa K. Hussey is an assistant professor at the School of Library and Information Science at Simmons College. She has been teaching and researching management for over 13 years, beginning in her doctoral program, where she completed a certificate in Organizational Change and Conflict as part of her Ph.D. in LIS. Dr. Hussey has experience in management in libraries and in retail bookstores. She has also researched diversity within the profession and the role of community support in budget crisis.
- Table of Contents
- About the Authors
Just because a set of responsibilities isn’t formally called management doesn’t mean that it isn’t management. And this vital text speaks to a reality that all current professionals already know: that is, everyone studying to enter the profession needs an introduction to the topic of management. Because no matter what one’s role in an academic or public library context, it will involve decision-making, planning, and organization skills. Newly revised and updated, this book pulls together management best practices from library management experts teaching in LIS programs across the U.S. and Canada. Among the many topics discussed are
- classic and contemporary theories of management, and how they apply to the library;
- human resource planning;
- marketing and public relations;
- negotiations, mediation, and financial management of the library;
- facilities management;
- information technology management and future trends;
- change management, organizational culture; and
- ethics and confidentiality.
In addition to providing students with a solid foundation in library management, with its structured, practical knowledge this impressive volume will also benefit experienced managers.
Examination copies are available for instructors who are interested in adopting this title for course use.
List of Illustrations
Chapter 1 Management Theory, Lisa K. Hussey
Chapter 2 Human Resources Management, Mónica Colón-Aguirre and Diane L. Velasquez
Chapter 3 Mentoring, Jennifer Campbell-Meier and Lisa K. Hussey
Chapter 4 Unions, Adriene Lim
Chapter 5 Customer Service, Lisa K. Hussey
Chapter 6 Strategic Planning, Mónica Colón-Aguirre and Mary Wilkins-Jordan
Chapter 7 Leadership, Mary Wilkins-Jordan and Lisa K. Hussey
Chapter 8 Decision Making, Mary Wilkins-Jordan and Lisa K. Hussey
Chapter 9 Organizational Communication, Lisa K. Hussey
Chapter 10 Change Management and Organizational Culture, Diane L. Velasquez and Lisa K. Hussey
Chapter 11 Marketing, Diane L. Velasquez
Chapter 12 Financial Management, Diane L. Velasquez
Chapter 13 Assessment and Evaluation, Jennifer Campbell-Meier
Chapter 14 Internal and External Environment, Diane L. Velasquez
Chapter 15 Ethics and Confidentiality, Diane L. Velasquez
Chapter 16 Conflict Negotiation and Mediation, Lisa K. Hussey
Chapter 17 Diversity, Lisa K. Hussey
Chapter 18 Facilities Management, Diane L. Velasquez
Chapter 19 Information Technology Management, Diane L. Velasquez
Chapter 20 Project Management, Diane L. Velasquez
Chapter 21 Grants and Grant Applications, Mónica Colón-Aguirre and Catherine Hakala-Ausperk
Chapter 22 Outsourcing, Heather L. Hill
About the Editors and Contributors
Praise for the first edition
"Editor Velasquez, program director of the Library and Information Management program at the University of South Australia, brings more than 20 years of experience (as an assistant professor, researcher, and lecturer in the U.S.) to this text, with her belief that all librarians manage something, from collections to volunteers—even if they think they are not on the management track.' The book pulls together best practices for management at all levels in public and academic libraries ... would make an excellent text for any library-management course as well as a good addition to the personal shelf of any librarian who would like to make the move into administration."