Marshall Breeding is an independent consultant, speaker, and author. He is the creator and editor of Library Technology Guides (https://librarytechnology.org) and the Libraries.org online directory of libraries. He is the editor for Smart Libraries Newsletter, published by ALA TechSource, and has authored the annual Library Systems Report, published in American Libraries since 2014. He has also edited and authored several books, articles, and book chapters; was formerly the director for innovative technology and research for the Vanderbilt University Library; and regularly teaches workshops and gives presentations both throughout the United States and internationally at library conferences.
- About the Authors
For the last four years, Breeding has conducted an online survey to measure satisfaction with multiple aspects of the automation products used by libraries. In this issue of Library Technology Reports Breeding and Yelton take a deeper look at the survey data, including an expansion of findings based on the 2010 iteration, an examination of trends seen across the four years, and additional analysis not previously published. The survey data have been extended with additional fields that provide the opportunity to separate the findings into categories that show some interesting trends not otherwise apparent. Brief interpretive narratives help place the data in context.
In this Report, the authors
- Explain the basis and origins of the survey and what it attempts to measure
- Examine the qualitative data to find themes and trends
- Break down the data quantitatively by library size, library type, and more
- Provide profiles of different vendors and how they are reflected in the survey data