Jessica Trujillo is currently the head of Youth & Teen Services at the Montclair Public Library in New Jersey. She has held positions as a young adult and children's librarian. She received her B.A. from the University of Washington, Seattle and M.L.I.S. from Rutgers University, New Brunswick, NJ. She is currently serving as a member-at-large for the New Jersey Library Association's Executive Board and was a 2008 ALSC sponsored ALA Emerging Leader.
Leading from the Middle (PLA On-Demand Webinar)—GROUP RATE
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- Learning Outcomes
- Who Should Attend
- About the Presenters
A PLA 2020 Virtual Conference On-Demand Session
Leaders in middle management face a unique set of circumstances: they are responsible for carrying forward the key goals of upper management as well as the goals and needs of the staff they directly supervise. In this session, we identify which key skills are helpful to hone as a middle manager, possible pitfalls to avoid, and techniques on how to find points of cooperation in difficult situations.
Originally presented as part of the PLA 2020 Virtual Conference on February 27, 2020.
Running time: 1 hour
At the conclusion of this on-demand webinar, participants will be able to:
- Negotiate the needs of staff you supervise with high-level administrative goals;
- Identify key skills most useful for middle managers and how to utilize them in everyday situations; and
- Learn to effectively communicate between various communication styles and diverse populations.
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