Karen Mann received her Master of Library and Information Science degree from the University of North Carolina at Greensboro in 2007, a Graduate Certificate in Teaching, Training, and Educational Technology from North Carolina State University in 2015, and a Bachelor of Science degree in Secondary Education from Concord University in Athens, West Virginia. She earned her National Board Certification in Library Media in 2009. She has provided Instructional Technology and Design services in the department of Academic Technology Services at Johnson & Wales University–Charlotte since 2011. Her background also includes experience as a high school media specialist, technologist, and science teacher. Mann has presented at multiple conferences on best practices in teaching with technology and has provided a variety of training workshops that focus on creating exemplary courses and engaging the learner with technology.