Joe J. Marquez holds an MLIS from the University of Washington iSchool and an MBA from Portland State University. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. His current research interests include service design in the library environment and space usage assessment. He is the cofounder of the LUX Service Design consulting firm. He is the coauthor (with Annie Downey) of Library Service Design. He is an academic librarian in Portland, Oregon. In 2017, he was awarded the first Future of Librarian Fellowship from the ALA Center for the Future of Libraries.