Joan C. Durrance is Professor and Coordinator in the School of Information at the University of Michigan, Ann Arbor. A leading authority on community information research, she is also the author of several books including Meeting Community Needs through Job and Career Centers and Armed for Action. She received ALA's Isadore Gilbert Mudge-R.R. Bowker Award for distinguished contribution to reference librarianship. Durrance earned her master's degree in library science from the University of North Carolina and her doctorate from the University of Michigan.