Jessalyn Zoom is head of the History and Military Science Section in the Acquisition and Bibliographic Access Directorate at the Library of Congress. She was formerly acting BIBCO program coordinator for the Program for Cooperative Cataloging (PCC), a consortium that influences metadata best practices and provides training to members worldwide. Through her work in the PCC, she developed cataloging expertise and served as a trainer. Zoom holds an MLS degree as well as an MA in Asian studies, both from the University of Iowa. Her areas of interest are in workflow efficiency and competency in technical services.