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Intentional Inclusion: Disrupting Middle Class Bias in Library Programming (PLA On-Demand Webinar)—GROUP RATE

Em LaneKassy RodeheaverKate DeMeesterMatt Landon

If you will be viewing alone or with one other viewer, please purchase at the individual rate. If you plan on viewing this on-demand webinar with a group of 3 or more people, please purchase at the group rate. Group rate is for single library access, including all its branches/outlets, if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact plawebinars@ala.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.

Price: 
$199.00
ALA Member 
$199.00
Division Price 
$199.00
Item Number:
2020-0709
Delivery Method: 
On-Demand
Duration: 
1 hour
Publisher: 
PLA
  • Description
  • Learning Outcomes
  • Registration
  • Who Should Attend
  • About the Presenters
  • Credits
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A PLA 2020 Virtual Conference On-Demand Session

What could be wrong with traditional middle class principles such as hard work, achievement, self-sufficiency, and planning? The reality is that these dearly held values alienate many library customers and impede our ability to truly meet their needs. Pima County (Arizona) Public Library is successfully offering programs utilizing restorative practices for youth, community conversations for those experiencing homelessness, and expanded reference services for incarcerated individuals. Learn from our experiences around implementing radically inclusive programming.

Originally presented as part of the PLA 2020 Virtual Conference on February 28, 2020.

This session aligns with the pathway for Community Advocates in PLA's Theory of Change for Professional Development. To learn more, please visit ala.org/pla/education/theoryofchange.

Running time: 1 hour

At the conclusion of this on-demand webinar, participants will be able to:

  • Define how middle class values fuel bias within the institutional structure of the public library and begin using critical analysis to identify your own bias;
  • Understand how to design library programs to meet the needs of vulnerable populations through an equity-focused conversational model rather than a traditional prescriptive paradigm; and
  • Explain why this shift in mindset is necessary for delivery of equitable and inclusive services to library patrons.

Please note: Your purchase at the ALA Store is only Step 1 of a 2-Step Registration process!

Upon purchase you will receive an access instructions PDF in the form of a digital download. The download link can be found on the final confirmation screen after you complete your purchase, and it may also be accessed from your Account Profile. This PDF contains a link to the webinar recording and a password you'll need to view it. You must download this PDF and follow the instructions in order to access the webinar recording.

Technical requirements: To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

This on-demand session is intended for those with no previous knowledge of the topic.

Em Lane

Em Lane is the interim branch manager at the Wheeler Taft Abbett Sr, Library. Em has worked in libraries for over a decade, having had the opportunity to serve youth for a majority of his career. Em is a founding member of the Restorative Practices for Youth Team, which won a ULC Top Innovator Award in 2018 and he believes that all library customers deserve to be given opportunities for growth.

Kassy Rodeheaver

Kassy Rodeheaver currently oversees reference services at the Pima County Public Library’s Joel D. Valdez Main Library in downtown Tucson, Arizona. In this role she is responsible for directing the activities and staff of AskaLibrarian and Infoline, PCPL’s centralized phone, email, and letter reference services. She is an advocate for public libraries supporting incarcerated people through reference services in Arizona and beyond.

Kate DeMeester

Kate DeMeester is a library services manager for Pima County Public Library. She is also the manager for the Joel D. Valdez Main Library in downtown Tucson. Kate is dedicated to advocacy for those experiencing poverty or homelessness and represents PCPL regarding these issues on internal Pima County committees and broader community coalitions. She is passionate about reducing barriers to access, especially those that are created and replicated by libraries as a middle class institution.

Matt Landon

Matt Landon is a librarian at Joel Valdez Main Library in Tucson, Arizona, where he coordinates the arts and exhibits on site and organizes programming for adults, including programs for marginalized populations like those individuals in the downtown community experiencing homelessness. In the ‘On the Streets’ program, people gather for a meal and conversation, play games and do art, and hear from local experts on the topics of housing, employment, and health

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

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