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Influencing without Authority (ACRL Active Guide #2)--eEditions e-book

Influencing without Authority (ACRL Active Guide #2)--eEditions e-book

Melanie Hawks

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Price: 
$13.00
ALA Member 
$11.70
Item Number: 
8400-5106
Published: 
2009
Publisher: 
ACRL
Pages: 
54
Format: 
eBook
  • Description
  • Table of Contents
  • About the Author

Preface
Introduction
 Influence and Authority
Using this Book
 Defining your Situation
Foundations of Influence
 Ethics
Psychology
Power
Your Audience
 Starting in the Right Place
Choosing a Target
Beyond Demographics
Your Message
 Knowing your Purpose
The WIIFM
Appealing to Reason
Appealing to Emotion
The Call to Action
You
 Making a Personal Commitment
Assessing your Credibility
Enhancing your Credibility
The Context of Influence
 Influencing up the Hierarchy
Influencing with Tact
Conclusion

Preface
Introduction
 Influence and Authority
Using this Book
 Defining your Situation
Foundations of Influence
 Ethics
Psychology
Power
Your Audience
 Starting in the Right Place
Choosing a Target
Beyond Demographics
Your Message
 Knowing your Purpose
The WIIFM
Appealing to Reason
Appealing to Emotion
The Call to Action
You
 Making a Personal Commitment
Assessing your Credibility
Enhancing your Credibility
The Context of Influence
 Influencing up the Hierarchy
Influencing with Tact
Conclusion

Melanie Hawks

Melanie Hawks is the Learning and Development Coordinator at the J. Willard Marriott Library, University of Utah.

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