Influencing without Authority (ACRL Active Guide #2)--eEditions e-book

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$13.00
ALA Member: 
$ 11.70
Item Number: 
8400-5106
Published: 
2009
Publisher: 
ACRL
Pages: 
54
Format: 
eBook
  • Description
  • Table of Contents
  • About the Author

Preface
Introduction
Influence and Authority
Using this Book
Defining your Situation
Foundations of Influence
Ethics
Psychology
Power
Your Audience
Starting in the Right Place
Choosing a Target
Beyond Demographics
Your Message
Knowing your Purpose
The WIIFM
Appealing to Reason
Appealing to Emotion
The Call to Action
You
Making a Personal Commitment
Assessing your Credibility
Enhancing your Credibility
The Context of Influence
Influencing up the Hierarchy
Influencing with Tact
Conclusion

Preface
Introduction
Influence and Authority
Using this Book
Defining your Situation
Foundations of Influence
Ethics
Psychology
Power
Your Audience
Starting in the Right Place
Choosing a Target
Beyond Demographics
Your Message
Knowing your Purpose
The WIIFM
Appealing to Reason
Appealing to Emotion
The Call to Action
You
Making a Personal Commitment
Assessing your Credibility
Enhancing your Credibility
The Context of Influence
Influencing up the Hierarchy
Influencing with Tact
Conclusion

Melanie Hawks

Melanie Hawks is the Learning and Development Coordinator at the J. Willard Marriott Library, University of Utah.

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