Influencing without Authority (ACRL Active Guide #2)

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$19.00
ALA Member: 
$ 17.10
Item Number: 
978-0-8389-8510-6
Published: 
2009
Publisher: 
ACRL
Pages: 
54
Width: 
6"
Height: 
9"
Format: 
Softcover
  • Description
  • Table of Contents
  • About the Author

How can library professionals gain support for their ideas, develop collaborative relationships, and become recognized leaders—regardless of position or title? Library organizations are full of people with talent, insight, energy, and ambition who don't necessarily possess the formal power to make and implement decisions. Even those in management roles often find that their authority comes with limitations. Working effectively in the library profession means finding ways to reach and lead people who are not required to listen or follow. The second ACRL Active Guide, Influencing without Authority, is designed to help individuals develop the skills they need to influence peers, library administrators, college and university faculty, students, and external stakeholders.

Preface
Introduction
Influence and Authority
Using this Book
Defining your Situation
Foundations of Influence
Ethics
Psychology
Power
Your Audience
Starting in the Right Place
Choosing a Target
Beyond Demographics
Your Message
Knowing your Purpose
The WIIFM
Appealing to Reason
Appealing to Emotion
The Call to Action
You
Making a Personal Commitment
Assessing your Credibility
Enhancing your Credibility
The Context of Influence
Influencing up the Hierarchy
Influencing with Tact
Conclusion

Melanie Hawks

Melanie Hawks is the Learning and Development Coordinator at the J. Willard Marriott Library, University of Utah.