Jane Vincent holds a Master of Arts in Library Science degree from the University of Michigan. For the last fourteen years she has worked for the Center for Accessible Technology, providing consultation to libraries on assistive technology acquisition and use throughout California, as well as evaluating website accessibility for businesses and organizations and performing assistive technology evaluations for individuals. She serves as stakeholder manager for libraries and public access points for Raising the Floor, an international initiative that is working on breakthrough strategies in assistive technology provision. She as presented at ALA, PLA, and California Library conferences as well as at multiple conferences on assistive technology, aging, and usability. Her writings have been published in Library Hi-Tech News, JASIS, Communication Disorders Quarterly, and MacWorld.
- About the Author
Libraries are committed to equal access for all patrons, but providing cost-effective technology services for people with disabilities, elders, beginning readers, or non-native English speakers can be complicated. This comprehensive guide shows you how to select and implement appropriate computer accommodations, communicate effectively with potential users, and develop strategies for future planning. Included are helpful checklists to ensure that your library is integrating assistive technology into its existing operations, best practices by librarians that have been proven to deliver real results, and basic models for your library to follow.
Find no-nonsense answers to tough questions about technical compatibility with operating systems and popular applications, and training staff to provide superior customer service. A companion wiki provides updated information to additional helpful resources. ADA compliance is a serious matter, and this how-to will enable you to fulfill your commitment to equal access for all.
"Invaluable checklists include everything from tips for serving people with disabilities to selecting common sense solutions to barriers ... this book is vital for professional collections in libraries of all types."
--Library Journal (starred review)