Human Resources for Results: The Right Person for the Right Job

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8 12"
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A, C
  • Description
  • Table of Contents
  • About the Authors
  • Reviews

"Use human resource management functions and techniques to accomplish your library's goals and objectives in order to provide your community with the library services it wants and needs."
--Jeanne Goodrich and Paula Singer, from the Introduction

Expanding on the highly effective PLA Results Series, Goodrich and Singer offer PLA colleagues a strategic approach to the human resources (HR) function in the library. The book focuses on a variety of possible projects and how to staff them, allowing each library to decide where and how to focus their attention. It includes everything needed to deploy HR strategically in the library and:

  • Align staff resources with what needs to be done
  • Identify the right people for the right jobs and develop meaningful job descriptions
  • Create a high-performance work force through performance plans, coaching, and evaluation
  • Retain the best and brightest by creating the culture, designing expectations, and building commitment

    Packed with practical tools, this hands-on guide includes a familiar case study that illustrates how the information can be applied, along with twelve workforms to help you collect and organize the data you need to make informed HR decisions. Using this project-based approach, library directors, administrators and human resource managers can identify and motivate the right team members to achieve the library's goals and service priorities as identified in the planning process.

  • Figures

    1. Strategic Human Resources
    2. Create Alignment
    3. Describe the Job
    4. The Right Person for the Right Job
    5. Create a High-Performance Workforce
    6. High-impact Retention: Retaining the Best and Brightest

    Committee Charge
    Gap Analysis
    Position Description Questionnaire
    Job Description Template
    Recruitment Process
    Developing Interview Questions
    Reference Check Form
    Individual Performance Plan
    Performance Evaluation Tool
    New Employee Orientation
    Exist Interview Questionnaire


    Jeanne Goodrich

    Jeanne Goodrich is a consultant and trainer specializing in public library planning, job analysis, and data collection and analysis. Former Deputy Director of the Multnomah County Library in Portland, Oregon, she has more than thirty years of experience in public library management, directing medium-sized libraries and serving as deputy director for library development at a state library agency. Goodrich received her master's degree in library science from the University of Oregon.

    Paula M. Singer

    Paula M. Singer is the president and principal consultant of The Singer Group, Inc., a management-consulting firm she founded in 1983. Paula provides consulting services in the areas of talent and leadership development; succession planning; compensation and performance management; strategic planning; organization design and development; training and other human resource development services to clients in the public, private, and nonprofit sectors. Public and academic libraries, as well as library associations, state libraries, and Boards of Trustees throughout the country have engaged The Singer Group to conduct a variety of human resources studies and projects. She is the coauthor, with Laura Francisco, of Designing a Compensation System for Your Library, Second Edition, coauthor of Winning with Library Leadership: Enhancing Services through Connection, Contribution, and Collaboration (with Christi Olson) and Human Resources for Results: The Right Person for the Right Job (with Jeanne Goodrich), all published by the American Library Association. Paula has written numerous articles and is a frequent speaker at ALA, PLA, and state library association conferences and events.

    "Shows library managers how to use various HR functions to support goals and service priorities." --Book News