Lisa Fraser is the organizational performance project manager at King County (WA) Library System (KCLS). Lisa has worked for KCLS for 15 years, starting as an adult services librarian before moving into an administrative role that combines her love for data and commitment to public service. She holds an MLIS from University of Washington and a Master’s in International Administration from the School for International Training in Vermont. Prior to becoming a librarian, she worked in higher education, first with international students and then with at-risk freshmen. Lisa has taught public library advocacy and planning and marketing for libraries at the University of Washington Information School, and has edited and contributed to several professional publications.
How Data and Mapping Help Libraries Meet Their Patrons’ Needs (PLA On-Demand Webinar)—GROUP RATE
If you will be viewing alone or with one other viewer, please purchase at the individual rate. If you plan on viewing this on-demand webinar with a group of 3 or more people, please purchase at the group rate. Group rate is for single library access, including all its branches/outlets, if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact firstname.lastname@example.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.
- Learning Outcomes
- Who Should Attend
- About the Instructors
King County Library System (KCLS) is a 50-branch library system encompassing urban, suburban, and rural areas outside Seattle. Understanding the multifaceted diversity of the KCLS service area is essential to offering programs and services that are responsive to local community needs and interests. Exploring and mapping socially-oriented data has been a starting point in community discovery for KCLS staff for several years. Using PolicyMap, staff have access to data on topics that are meaningful in the public library context, at levels of granularity that are useful for both system-wide and branch-specific decision-making. Using real-world examples, this on-demand webinar demonstrates how KCLS staff have used PolicyMap to better understand their communities, develop services that are responsive to local and regional needs, and allocate library resources in alignment with organizational values. This archived webinar was originally presented October 8, 2019.
Running time: 59 minutes
At the conclusion of this on-demand webinar, participants will be able to:
- Understand how community data can inform development of library services;
- Choose data that is relevant to their library’s mission and values; and
- Explore and map data about their communities using PolicyMap.
Please note: Your purchase at the ALA Store is only Step 1 of a 2-Step Registration process!
Upon purchase you will receive an access instructions PDF in the form of a digital download. The download link can be found on the final confirmation screen after you complete your purchase, and it may also be accessed from your Account Profile. This PDF contains a link to the webinar recording and a password you'll need to view it. You must download this PDF and follow the instructions in order to access the webinar recording.
Technical requirements: To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.
This on-demand webinar is intended for library directors, administrators, and library staff responsible for developing programs, services, or collections.
PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.