Gill Needham is currently Associate Director (Information Management and Innovation) at the Open University Library. Her varied career has encompassed roles as researcher, librarian, project manager and educator. She has more than 25 years' experience in senior roles in the library and information sector, with an emphasis on innovation and skills development. Since joining the Open University she has led strategic work in areas such as information literacy, flexible learner support and library systems development and has authored on a number of Open University courses. She was awarded a National Teaching Fellowship by the Higher Education Academy in 2006. Current work obsessions are digital literacy, mobile developments and digital libraries.