Fundamentals of Technical Services Management

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  • Description
  • Table of Contents
  • About the Authors
  • Reviews

The processes for acquiring, cataloging, and preserving resources have undergone dramatic changes in the last decade, and library technical services departments have had to evolve quickly in response. Often, librarians asked to take on technical services management roles find themselves both under-prepared and without guidance from their institutions.

In Fundamentals of Managing Library Technical Services, seasoned expert Sheila Intner makes sense out of the chaos as she examines the roles and responsibilities of the technical services manager. This authoritative handbook

  • Gives new managers the tools necessary to effectively run the technical services department
  • Provides guidance on working with and evaluating staff, vendors, and department outputs
  • Suggests ways to boost department visibility
  • Offers easy-to-scan tips, lists, and sidebars, including numerous "tales from the field"
  • Includes chapter-level bibliographies for more in-depth study

    Focusing on strategies for success, the information offered here can be applied to all library types. Newly appointed technical services managers, library practitioners seeking to advance their careers, and library school students will all benefit from this practical, step-by-step approach.

  • Preface
    Chapter 1 Administrative Organization of the Department
    Chapter 2 Responsibilities and Authority of the Manager
    Chapter 3 Planning Technical Services Policies and Programs
    Chapter 4 Vendor Relations
    Chapter 5 Staffing the Department
    Chapter 6 Budgeting and Finance
    Chapter 7 Impact of Digital Resources
    Chapter 8 Relationships beyond the Department
    Chapter 9 Evaluating the Department
    Chapter 10 Concluding Thoughts

    Sheila Intner

    Sheila Intner, a Simmons professor emeritus, is widely recognized as a technical services expert. She has edited and written for several issues of Technicalities: Information Forum for the Library Practitioner, and has authored, edited, or contributed to more than 20 books including Cataloging Correctly for Kids (ALA Editions, 2005)

    Peggy Johnson

    Peggy Johnson is a frequent speaker and trainer on collection development and management. She has published several books, including ALA Editions’ Developing and Managing Electronic Collections: The Essentials, and numerous journal articles. She edited the peer-reviewed journal Library Resources & Technical Services for more than nine years and continues to edit Technicalities: Information Forum for the Technical Services Professional. She teaches as an adjunct professor in the MLIS program at St. Catherine University. Prior to retiring from the University of Minnesota Libraries, she served as associate university librarian. During more than thirty years at the University of Minnesota, her responsibilities focused on collection development and management, technical services, institutional planning, grants management, and budgeting. A past president of the Association for Library Collections and Technical Services (ALCTS), she received the ALCTS Ross Atkinson Lifetime Achievement Award in 2009. Peggy has consulted on library development in Uganda, Rwanda, Senegal, Morocco, and China.

    "Highly recommended for professional and library school collections."
    --Library Journal

    "Every new technical services manager should read this book, as well as librarians who want to explore the world of the technical services manager."
    --Serials Review

    "Intner and Johnson connect technical services to the library's mission, and encourage technical services librarians to take on the consultative role that is precisely theirs. Many times technical services books focus on a single type of library. This is not the case here, and public library technical services managers will find this book useful. Although this concise volume is also intended to be used as a textbook, its dual purpose is to function as a practical manual for technical services management team members, whether new or well seasoned. In our opinion, it accomplishes both."